Phlo Systems Ltd (UK)Spring 2025Market research and lead generation for opsPhlo
Business development intern
Evaluated a paid lead-generation data provider for opsPhlo and showed early that its data quality was not good enough. Represented Phlo for a full day at the IFE trade show, talking to prospects. Researched energy markets (coal, LNG and power purchase agreements), identified data sources, and turned the work into a one-hour presentation to an investor, including the Q&A.
Phlo Systems Ltd (UK)Summer 2026Customer onboarding and KYC analytics
Business Analytics Consultant intern
Mapped the end-to-end customer onboarding workflow from KYC through configuration, testing and go-live. Cleaned and analysed the onboarding data, testing findings with Fisher's exact, Friedman and Spearman tests, and ran RFM customer segmentation with sensitivity analysis. Built a scenario-based financial model for KYC improvements and presented a business case, a KYC readiness checklist and a three-month pilot plan to the leadership team.
Phlo Systems Ltd (UK)Summer 2026Competitor analysis and churn-risk dashboard for opsPhlo
Business Analytics intern
Researched the commodity trading software market (ION, Triple Point, Quoreka) and wrote a SWOT analysis. Mapped the customer onboarding and implementation workflow, cleaned the customer data, and ran root-cause analysis and segmentation. Built a customer churn-risk scorecard and an executive Excel dashboard covering churn, onboarding, KYC and revenue risk.
Phlo Systems Ltd (UK)Summer 2026Freight booking workflow and ROI model
Business Analytics Consultant intern
Mapped an ocean freight booking workflow to find where time was lost. Analysed onboarding data for 20 client accounts with statistical validation, researched competitors and wrote a SWOT. Built a dynamic ROI and financial-impact model and a structured 90-day pilot proposal.
Phlo Systems Ltd (UK)Summer 2026Cross-border compliance business case
Business Analytics Consultant intern
Researched Phlo's value proposition, then mapped the ocean booking and customer onboarding processes. Analysed 20 client onboardings (12.7-day average cycle, 80% KYC pass rate, 65% go-live rate), benchmarked against Veefin and Vayana, and built an ROI model and a risk-prioritisation matrix. Delivered a business case, a three-month pilot plan and a final report recommending specialisation in cross-border compliance.
Phlo Systems Ltd (UK)Summer 2026Freight-rate forecasting model
Business Analysis intern
Built a freight-rate forecasting model in Python, from data collection and normalisation through to the model and back-testing. Also coordinated a live finance-data integration with a customer's IT vendor.
Afterwards: Joined Phlo full-time after the internship.